About us

Citadel International is an independent licensed firm providing insurance risk investigation, Loss adjusting and cargo survey services. The firm has assembled a small but robust team of committed staff capable of handling matters expeditiously throughout Eastern Africa.

CI also has added professional support from an extensive network of consulting associates in Uganda, South Sudan and Rwanda.

At CI we value professionalism, quality and prompt delivery of services. We endeavor to ensure cost effective solutions to our client’s. Our approach is one of developing Accurate, Quality and Speedy solutions at reasonable costs.

Citadel International aspires to stand out as a leading professional risk loss management service provider in the region.

Services offered include:

1. Insurance Loss Investigations

Citadel International has the competency, skills and expertise to conduct:
. Fire investigations
. Motor traffic accident liability claims investigations.
. Burglary investigations
. Fraud investigations
. Work men injury (WIBA) investigations
. Occupational health & safety assessments

2. Loss Adjustment

The array of skills and competence provided in loss adjusting include:
. Accidental damage
. Damage control and recovery
. Fire and allied perils
. Theft and robbery
. Contractors risks
. Goods in transit/Marine
. Machinery breakdown

3. Cargo Survey.

We carry out or arrange pre- & post –loss cargo surveys.

We also adjust and conduct recovery action on behalf of our clients.